Privacy Policy

Welcome to MamaSide! Your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or purchase MamaSide products.

1. Information We Collect

When you visit or shop with MamaSide, we may collect:

• Personal Information: Your name, email address, phone number, billing address, and shipping address.

• Order Information: Products purchased, order history, payment details, and shipping information.

• Device Information: Your IP address, browser type, device information, and website activity.

• Customer Communications: Information you provide when contacting our support team.

Payment transactions are handled through our payment service providers.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Send order confirmations, shipping updates, and tracking information.

• Respond to customer questions and support requests.

• Improve our website, products, and shopping experience.

• Prevent fraud and maintain website security.

• Send promotional messages where permitted by law.

3. Sharing Your Information

We may share necessary personal information with trusted service providers, including:

• Shopify, which powers our online store.

• Payment processors that securely handle transactions.

• Shipping and fulfillment partners that deliver orders.

• Analytics, advertising, and marketing providers when these services are enabled.

We may also disclose information when required by law or to protect our legal rights.

4. Cookies and Tracking

Our website may use cookies and similar technologies to remember preferences, support shopping-cart functionality, analyze website traffic, and provide relevant advertising.

Where applicable, you can manage cookie preferences using the privacy controls available on our website or through your browser.

5. Data Security

We take reasonable measures to help protect your personal information from unauthorized access, misuse, loss, or disclosure.

Our store uses Shopify and its supported payment systems to process transactions. However, no online system can guarantee complete security.

6. Data Retention

We retain personal information for as long as reasonably necessary to complete transactions, provide customer support, maintain required business records, resolve disputes, and comply with applicable laws.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal information.

• Request corrections to inaccurate information.

• Request deletion of eligible personal information.

• Opt out of certain marketing communications or data sharing.

• Withdraw consent where consent is the basis for processing.

To submit a privacy request, contact mamasideshop@outlook.com.

We will review and respond to requests in accordance with applicable privacy laws.

8. International Data Processing

Because we use third-party service providers, including Shopify, your information may be processed or stored in countries outside your place of residence, subject to applicable legal requirements.

9. Children's Privacy

MamaSide sells baby-care products to parents and caregivers. Our website is not intended for children to use independently, and we do not knowingly collect personal information directly from children in violation of applicable law.

10. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices.

We recommend reviewing their privacy policies before providing personal information.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our business, technology, services, or legal requirements.

Updates will be posted on this page with a revised date.

12. Contact Us

For questions about this Privacy Policy or your personal information, please contact:

MamaSide Customer Support

Email: mamasideshop@outlook.com

We appreciate your trust in MamaSide!