Terms of Service

Welcome to MamaSide! By accessing our website or purchasing our products, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. General Information

MamaSide is an online store offering baby hip-seat carriers and related products designed to make everyday parenting more comfortable and convenient.

Our website is powered by Shopify, which provides the e-commerce platform that allows us to sell our products.

By using our website, you agree to comply with these Terms of Service and applicable laws.

2. Products and Availability

We strive to provide accurate product descriptions, images, colors, and information.

• Product colors may appear slightly different depending on your screen settings.

• Product availability may change without notice.

• We reserve the right to update product information and pricing.

• All products are subject to availability.

3. Orders and Payments

By placing an order with MamaSide, you agree to provide accurate billing, shipping, and contact information.

Payments must be completed using the payment methods available at checkout.

We reserve the right to cancel or refuse orders when reasonably necessary, including suspected fraudulent transactions, incorrect pricing, or product unavailability.

If an order is canceled after payment, we will issue an applicable refund to the original payment method.

4. Shipping and Delivery

MamaSide offers FREE SHIPPING on all orders.

Delivery estimates may vary depending on your location, carrier operations, and circumstances outside our control.

Once your order is dispatched, we will provide shipping confirmation and tracking information when available.

For additional information, please review our Shipping Policy.

5. Returns and Refunds

MamaSide accepts eligible return requests within 30 days of delivery, subject to our Return & Refund Policy.

Products returned for a change of mind must generally be unused, unworn, unwashed, and in their original condition and packaging.

If you receive a damaged, defective, or incorrect product, please contact mamasideshop@outlook.com with your order number and photos of the issue.

Your statutory consumer rights remain unaffected.

6. Product Safety and Proper Use

MamaSide Pro is a baby hip-seat carrier intended to be used according to the product's instructions and safety guidelines.

Customers should:

• Read all manufacturer instructions before use.

• Follow the manufacturer's age and weight restrictions.

• Ensure all straps and buckles are properly secured.

• Keep the child supported and their airway unobstructed.

• Check the carrier for damage before each use.

• Never leave a child unattended in the carrier.

Stop using the carrier if any part is damaged or malfunctioning.

Nothing in these terms limits any rights or remedies available under applicable product safety or consumer protection laws.

7. Pricing and Promotions

All prices are displayed on our website and may change from time to time.

Discounts, promotional offers, and special sales are subject to their published terms and availability.

Any applicable taxes or additional charges will be displayed during checkout as required by law.

8. Intellectual Property

All MamaSide branding, website content, graphics, logos, and original materials are owned by MamaSide or used with permission from their respective owners.

You may not reproduce, distribute, or commercially use our protected content without appropriate authorization.

9. Website Use

By using our website, you agree not to:

• Engage in fraudulent or unlawful activities.

• Attempt to interfere with website security or functionality.

• Submit false or misleading information.

• Use our website in a way that violates applicable laws or the rights of others.

We may restrict access where reasonably necessary to protect our customers and services.

10. Third-Party Services

Our website may use third-party services, including Shopify, payment processors, and shipping providers.

These providers may have separate terms and privacy policies.

We are not responsible for third-party services beyond our obligations under applicable law.

11. Limitation of Liability

We aim to provide reliable products and services. However, website access may occasionally be interrupted due to maintenance, technical problems, or circumstances beyond our reasonable control.

To the extent permitted by applicable law, MamaSide is not responsible for losses arising solely from events outside our reasonable control.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including applicable liability for defective products, personal injury, or violations of consumer protection laws.

12. Privacy

Your privacy is important to us.

Our collection, use, and handling of personal information are described in our Privacy Policy.

Please review that policy for more information.

13. Changes to These Terms

MamaSide may update these Terms of Service to reflect changes in our business practices, services, or legal requirements.

Updated terms will be posted on our website with a revised date.

Changes will apply as permitted by applicable law and will not remove rights already established under completed purchases.

14. Contact Information

If you have questions about these Terms of Service, please contact:

MamaSide Customer Support

Email: mamasideshop@outlook.com

Thank you for shopping with MamaSide! 💕